JenoP
Moderator

Account management

A possible browser issue might have prevented you from resizing the columns in your report, karenL10.

 

I'll share some steps with you on how to resolve common browser issues when working in the program. 

 

You can start by either logging in to QBO using an incognito browsing session, using a different browser, or deleting your browsing history. Just use these keyboard shortcuts to open a private or incognito browsing session:

 

  • Ctrl Shift N  for Google Chrome
  • Ctrl Shift P  for Firefox
  • Control Option +if you're using Safari

Once done, log back in and resize the column in your transaction report. You can also use this article on how to delete cache and other temporary internet files: Clear Cache And Cookies To Fix Issues When Using QuickBooks Online.

 

Let me also share these additional articles to share additional details on what you can do when running reports:

 

I'll jump right back to this thread if you have follow-up questions. We'll make sure everything is sorted out.