Hi there, Lynnmarie.
Let me join this thread so I can share more details about the promt.
Not getting a prompt when logging in doesn't always mean you are not linked to Intuit. As long as you have a stable network connection, then that's fine. Besides, you don't have to be linked to Intuit all the time unless you have IDP or Intuit Data Protect.
You only need to be linked when processing electronic services or emailing something. It's ok if you don't get a prompt, they can still do the payroll.
See the release update notes for your reference:
Leave a comment again if you need anything else. We'll respond as soon as we can.
