Kristine Mae
Moderator

Account management

I'll share the reason why you're unable to register your QuickBooks, Kellib1978.

 

QuickBooks Pro 2008 is a discontinued version. With the QuickBooks Desktop Service Discontinuation Policy, older versions will no longer receive product updates and cannot access online services. Thus, you received the error when registering.

 

You'll need a validation code to re-register the program. I suggest reaching out to our customer care support again so they can generate the code. Then, please ensure you have your license and product numbers handy. It's from that information the code will be generated. Here's how you can get in touch with them:

  1. Click Help inside QuickBooks.
  2. Go to QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter "Register program" in the description field, then click Continue.
  5. Select either Start messaging or Get a callback

You can also check this article for future reference: Fix license, validation, and registration errors in QuickBooks Desktop.

 

You can always visit us if you have other concerns. We're just around to help you.