Hello there, @Anonymous.
Thank you for getting back with me about adding an email for the payments notification. Allow me to help get this taken care of today.
Currently, the option to change or assign specific email notifications in the Merchant Center isn't available. All notifications will be sent to the email address entered on the Contact Information section.
However, if you need to update your account information, let me walk you through how to do it:
- Sign in to the Merchant Service Center.
- Click the Account tab.
- Select Account Profile.
- Go to the Contact Information section, then click Edit.
- Change the email address then click Save.
Please refer to this article for the detailed steps: Change business, bank account, or contact information in the Merchant Service Center.
Also, this feature is a great idea we can put forward to our developers. I recommend you send your product suggestion to our engineers who consider feedback for QuickBooks enhancements. I'll do the same thing in my end to reinforce your request.
You can use this link to submit your suggestion: QuickBooks Online Feature Requests Forum.
For additional help, you can also get in touch with our Merchant Services Team. They have the tools to pull up your account in a secure environment and make sure the notifications will be sent to the correct email.
Stay in touch if you have additional questions about adding email for payment notification. I'll be happy to help you out. Wishing you and your business continued success.
