Anonymous
Not applicable

Account management

Am using Pro 2016; was charged over $400 TWICE last year. I caught the mistake and was reimbursed.

My problem is, I cannot get a straight answer from Intuit as to exactly WHAT am I paying for. What's more, I purchased "Enhanced Payroll" with the 2016 software. It seems now, Intuit wants to charge me $400 a year, so that I can create my 941 reports, as well as W2's. Plus, the "per employee" charges every month. I feel these charges are quite excessive.