Kristine Mae
Moderator

Account management

Good day, brotherjug.

 

As what my colleague stated, this is a known issue and is currently under investigation. Our product engineers are still looking for a permanent fix so you can delete the bank account already.

 

For now, I suggest getting in touch with our QuickBook Online Customer Care so you'll be added to the list of affected users.

 

Here's how to contact us:

  1. Navigate to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Online.
  3. On the Contact Us page, click Solving issues & error messages, then choose Banking.
  4. Click the Get Phone Number button. 

As always, you can post anytime if you have other concerns. Happy holidays!