Hello again, BobSaville.
I appreciate you contacting our support and providing detailed information about your concern. Let me clarify things out.
As mentioned by my colleague Jen_D, you'll be receiving payment notification for QuickBooks payments to the email address set up on the Contact information section.
To isolate the issue as to why you're not receiving an email, I suggest checking your Spam or Junk folder of your email. Moreover, to make sure that you'll receive emails from QuickBooks Payments, add it to your contacts.
Here's what you'll need to do:
1. Add these email addresses to your safe sender list:
- BusinessServices@intuit.com
- Payments@intuit.com
- Notification@email.merchantcenter.intuit.com
- PaymentNotification@email.paymentsolutions.intuit.com
- ReplyTo@QBDT.intuit.com
- do_not_reply@intuit.com
- quickbooks@notification.intuit.com
2. Send a test email to any of the provided email addresses above. Doing so will help your internet service or domain provider recognize it as a friendly contact.
To know more about the list of Sender Policy Framework (SPF) that needs to be allowed on your end, check out this article: Unable to receive Intuit email.
Let me know how things go on your end. I'm always here to keep helping. Have a great day!
