BobSaville
Level 2

Account management

My contact information is correct. 

I did call and spoke to a person that was not at all able to help. He basically said that no, there are no notifications when an invoice is paid. If that is true, that's ridiculous. The only notification is when money is being transferred into our bank account, which is days later. And it's just a total, which does not help knowing who paid. 

For example: I send out ten $100 invoices on Monday. On Wednesday I get an email saying "Money on the way!"   with only a total of $700. So, who paid? I now have to go into the account and see who paid and who didn't so I can mark the invoices paid and some not paid. 

But that's not the worst: we sell much of our products by mail. If I send an invoice and the person pays right away, they want me to ship immediately. But I have no way to know when they paid without logging in every few minutes to see if they paid. I do not have time to constantly be logging in to see who paid. A simple notification that "Customer XYZ" paid their invoice would make it easy. THAT's how Square and Stripe work. I guess not Quickbooks??