Tori B
QuickBooks Team

Account management

Hey there, @jennysnider1.

 

Thanks for reaching out to us here in the Community.

 

To clarify, may I ask what you mean exactly about a security breach? What has happened? I recommend changing your password regularly. Also, keeping a strong password, so it's too hard for another person to figure out. Some password suggestions to make them strong are:

 

  • Be more than eight characters long
  • Have a combination of lower case, upper case, a number, and a unique character like ~!@#$%^&*()_+=?><.,/
  • Not contain a word or date associated with you like family names or birth dates
  • Be a combination of unusual capitalization, numbers, and special characters. Misspelled words are more reliable because they're not in the dictionary.
  • Something that you can remember
  • Not your name, address or phone number
  • Not use the same with other online accounts


I'll be sure to keep an out for your response. Please let me know if you have additional questions or concerns. I'll be here every step of the way. You can always count on us here in the Community anytime you need assistance. We've got your back!