Hello jwardhana,
Though we haven't received any issues regarding the accountant feature in QBO for International regions, there's is still a factor that can affect the function. Cache helps background processes. However, it can cause issues when piled up. Here's how to get rid of any cache-related issues:
- Open a private browser and log in to your QBO account. Private browser still uses but doesn't store cache.
- If the accountant features work successfully, we can go back to your regular browser and clear the cache.
- You can also use other supported browsers as alternatives. Each of them uses different cache.
If the same thing happens, I'd recommend reporting it to our Customer Care Team.
- Click Help in the upper-right corner and select Contact Us.
- Enter the details of your concern and click Let's talk.
- Select how you want to reach them.
- Enter the necessary information to complete your request.
We'll be right here to hear you out if you need anything else.
