Account management

Good evening, @amoffice1. 

Thanks for reaching out to the Community. 

Changing out computers can be a hassle, but I'm here to make sure we get through this every step of the way with ease. 

The first thing you'll need to do is install QuickBooks 2018 on your new computer that will be replacing the old one. Once you're installing, it will require you to type in the license and product number (this will be the same as the other computers, you can retrieve the license and product number by hitting the F2 key on your keyboard). 

However, if you've already got the 2018 version installed on the new computer, but you need to update the license and product number, you can do this by following the steps below.

(Please note: If you have troubles with the next set of steps, you can contact our technical support team as they can remote into your PC and complete this for you.)

1. Hit the F2 key then F3 key on your keyboard. 

2. Click the Open File tab, then scroll to find QBREGISTRATION.DAT file and select Open File. 

3. Click File and Save as. Save the file on your desktop.

4. You'll need to scroll through the qbregistration.dat file and locate and change the license and product numbers to the correct ones. Be sure to include the dash (-) signs between the numbers with no spaces. (For security purposes I have * the numbers on my test account) 

5. Click File and Save.

6. Exit the qbregistration.dat file, also close QuickBooks. 

7. Reopen QuickBooks and hit the F2 key to see if your license and product number have changed to the correct numbers. 

For more details, check out Change a QuickBooks Desktop license number or product code. Also, if you need some help locating the company file, you can check out Open a company file located on a remote computer for steps to do this. 

That's all there is to it. Please let me know if you have further questions or concerns. I'm here to get you back to business. You can always reach out to the Community or me anytime you need assistance. Take care and enjoy your weekend! 

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