Rickkee
Level 3

Account management

If you shop around it can be had for $150 per user.  I've been paying it for 20 years.  But that is not the point.  This is predatory sales tactics and although may not be illegal, is certainly unethical.  Its the same old slop, wrapped in a different package and all they do is shuffle the menu items around.  Its not faster, its not better, it does not provide any added functionality.  To review, my points are:

1.) still dog slow, no matter what kind of network or computer you run it on.

2.) I am paid up for payroll subscriptions and have no problem with that, but the program is crippled anyhow if you don't pay.

3.) You cannot fax via QB Web, which is understandable, but the ability to bulk send invoices via Outlook is also crippled if you don't pay.

4.) In the last 10 years, nothing has been added in regards to better reports, better ability to generate custom defined reports.  Heck, certain fields you can't even report on, only extract to Excel and do the work myself.

5.) Quickbooks should give me a reason to repurchase it every three years, by improving on the items listed above, other than crippling what I already bought.

 

I am so tired of having to pay ransom, just to keep payroll and email invoicing running.  I understand when Office 2021, or Windows  v. 2021comes out, I might need to upgrade to keep syncing with Outlook because of programmatic changes that need to maintain compatibility.  I can understand paying the fee in this kind of case.  I don't like being fleeced now, for something I might need in a few years.