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Account management
Hello @Ashworkz,
Since your tax payments are still rejected after following the steps above, I'd recommend contacting our Payroll Care Team. They have the tools to further look into the account and can also create a case to be submitted to our engineers for further investigation.
- Go to Help.
- Select QuickBooks Desktop Help.
- Click Contact Us.
- Select Search for something else.
- Enter Rejected Tax Payments in the Tell us more about your question: field.
- Click Start a Message.
In addition, here's an article you can read to learn more about our available support: Support hours and types.
Lastly, I've got you this helpful article for ideas about how you can manage your payroll: Help Articles for QuickBooks Desktop Payroll.
If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.