Hi there, @mlcconn.
Let me share some options on how you can fix this problem.
First, you can try running the Verify and Rebuild tool. This helps detect any issues in your company file and corrects them.
Beforehand, create a backup copy of your QuickBooks company file: Create Back up Copy.
To verify data:
- Select Window then Close All.
- Choose File then Utilities.
- Click on Verify Data.
If the tool detects an issue, rebuild the file by following these steps:
1. From the File menu, choose Utilities and select Rebuild Data.
2. Click OK in the QuickBooks Information window and wait for the tool to repair your file.
3. Hit OK once done.
Also, you can update QuickBooks Desktop to the latest release so it will have the up-to-date fixes: How to update QuickBooks Desktop to the latest release.
However, if you get the same issue, I suggest contacting our QuickBooks Technical Support Team by following the steps provided by my colleague @MarsStephanieL. They have the tools to help check the root cause of this issue.
Please let me know if you have more questions. I'll be here to help.
