Hi there, @marcia9.
I appreciate you for performing some troubleshooting steps to get this issue sorted out. I'd like to ensure that you'll be able to link Amazon to QuickBooks Self-Employed successfully.
To help you with the integration between these two programs, I recommend contacting our Intuit Developer team. They are the best resource for such inquiries as they are the experts on how to link Amazon to access the production of QuickBooks Self-Employed.
You can reach them through this link: Intuit Developer.
In addition, here's a link that you can check out to learn more about how you can import the Amazon order information into QBSE: Amazon integration with QuickBooks Self-Employed.
If there's anything else that I can assist you with, let me know. I'll be around to help you out. Take care!
