Hi @jerryhoward,
I know that this is not the kind of experience you expect us to deliver. With that, I'm here to make sure you get in touch with a member of our QuickBooks Desktop Support Team and get your questions addressed. You can request a call back by following these easy steps:
- Go to the Help menu or press F1 on your keyboard.
- Type your question on the search bar, then press Enter on your keyboard.
- At the bottom, select Contact Us.
- Select Get a callback.
- Write down all the information needed, then click Confirm my call.
I'm also available to help here in the Community if you'd like to ask your questions. I want to ensure your continued success.
