@RenjolynC wrote:
I'll help you get this sorted out, EBFinancials.
It's possible that the payment term selected was not recognized by the program. Let's open the invoice and toggle the payment term. This helps update the correct transaction date.
- Go to Customers > Customer Center.
- Select the customer's name and open the invoice.
- Choose a different payment term from the Terms drop-down list.
- Click Save and Close.
- Open the invoice again, and select the correct term. Hit the Save and Close button.
Once done, runt eh A/R Aging report and check if you have the correct information.
Please let me know how it goes. Thanks.
Your solution worked partially. It worked only when changing to the temporary Terms, however, when then changing again to the original Terms the problem persists.
So it worked in step 3 above but not in 4
