Thank you for getting back here, @detailchef.
We are aware of this ongoing issue, and this is currently under investigation.
Our Product Team is now working to resolve this as soon as possible.
For now, you can use a regular browser when logging in.
I'd suggest reaching out to our Online Representative so they can sign you up to receive email updates once this is available.Here's how:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Select your QuickBooks Product.
- Click Continue then you will be routed to your QuickBooks Online.
- Go to the Help menu.
- Click Contact Us.
- Enter the INV number in the box, and click Let's talk.
- Select Send message.
- Input the necessary information and click Send message.
In case you encounter other issues using the mobile app in the future, you can check the following articles below for the resolution.
We value your patience. Please let me know if you have further questions. I'm here to help. Have a good day!
