Good to have you here, CheerUNC19.
Thanks for performing the steps provided by my colleague above. Let me additional information about your concern.
If you're trying to access a company file but unable to receive the invitation, you may request the Master Admin to re-send it so you can sign and be able to access their books.
However, if you're trying to access the Workforce, we have similar reported issues about employees getting the same error message after accepting an invitation. This has been worked on with our engineers to get this resolved for you.
I'd suggest reaching out to our Customer Care Support team so you'll be added to our lists of affected users. This way, you'll be notified via email once an update is available.
Here's how:
- Go to Help.
- Click Contact Us.
- Enter getting an error message, "oops something went wrong" as your concern.
- Click Let's talk.
- Choose either to Start messaging or Get a callback.
Let us know if you have any other QuickBooks concerns. We're here to help.
