Thanks Michael, I'm literally just off a phone call to support (I'm impatient!) and got exactly the answer you gave. And yes, I was a bit surprised when as I started the (re-)import process, I was not warned about a potential data overwrite. However, since an overwrite is exactly what I wanted, I didn't care in this case. (Of course the problem then was that instead of the overwrite I wanted, I got a whole new company in a whole new trial account I didn't need).
Since I have zero need for my old data, I'm simply going to cancel that subscription and start afresh with a brand new one. As a bonus (or perhaps compensation for the now 3.0+ hours I've been on the phone to Intuit support today! :-) ), it appears I get to save some money for the first three months, with my monthly subscription fee dropping from $35/month to $17/month, which is nice.
> Please know that if there's anything you need to succeed with QuickBooks Online
> this time around, I'll be here to help.
I may well be back here soon with questions in that vein, so thanks. One of the major reasons our first attempt at moving to QB online failed was the fact that we work with multiple currencies, and if I remember right we hit some complications on the way the import handled some of the Home Currency Adjustments. Now, though, I have some QB Certified advisors on hand to help, so maybe it will be smoother this time. We'll see!
thanks again for your help,
T
P.S. I also have a QB Online subscription for the UK version, and I have to do exactly the same kind of re-import over there. The phone support person told me I'd have to phone them to check on how things should be handled over there, so I intend to do that, but I need to get the timezone right so the UK is alive. But I strongly suspect it will be exactly the same choice as it is here in the US -- either cancel and ten resubscribe, or get support to extend. If so, I'd just do the same as here and cancel/resubscribe. I don't suppose you know if my suspicion is correct? It would save me another phone session if you could confirm. And to stress again -- I do not care *at all* about the data currently sitting in my QB online subscriptions (US or UK).
