Account management

Thanks for posting to the Community, @SuperiorFence.
 

It isn't the impression I want you to experience in QuickBooks. We always aim to provide our customers with excellence in service.

Since you have tried everything to get credit cards to swipe through the desktop, I recommend contacting our Merchant Service Supports. They have the tools to pull up your account and help you get to fix the issue.

Here's how:

1. Open your QuickBooks desktop account and Press F1.
2. A pop-up frame will appear, click Contact Us.
3. Enter your query and hit Continue.
4. Choose to Get a callback.
   

Our supports are available every 6:00 am-6:00 pm from Monday to Friday and 6:00 am-3:00 pm Saturday.

If you want to search for recorded fees, transactions, and deposits in your Merchant Service Center, you can check these articles:

• Search for transactions in the Merchant Service Center.
• Search for deposits or fees in the Merchant Service Center.

Please feel free to leave a message to this post if you need further assistance. I'm always here to help. Take care!