Account management

Hello there, pottsmom13,

I appreciate the steps you've taken to resolve this error on your own. Since none of the steps provided above worked, I recommend reaching out to our QuickBooks Support. They'll be able to check your account further.

Here's how:

1. Click the Help menu.
2. Select QuickBooks Desktop Help, or press F1 on your keyboard.
3. Click Contact us.

Check these articles for future reference:

• Pay bills in QuickBooks Desktop
• Accounts Payable workflows in QuickBooks Desktop

Let me know if you have other concerns in QuickBooks, I'll be right here to help.