Ashley H
QuickBooks Team

Account management

Good morning, @dixonlauriek. No worries, I'm here to walk you through the process.

 

You can manage your QuickBooks Desktop account in one place with the Customer Account Maintenance Portal (CAMPs). Authorized Users are those individuals who are authorized to access My Account and represent your company when interacting with Intuit. They may also update or modify the information within the account. Only the Primary Contact has permission to remove a user and here's how:

  1. Sign in to My Account
  2. In the Manage your QuickBooks page, select the product or service you would like to manage.
  3. At the upper right of the page, check if you're opening the correct account.
  4. Scroll down to the Authorized Users section.
  5. From the list of contacts, choose the name of the user you need to delete or remove.
  6. At the bottom of the user's Contact Info, click Remove User.
    • If the user hasn't taken the action needed in the invitation email, you'll see Cancel Invite.
  7. In the confirmation window, hit Remove.

If you hit any bumps along the way, just know that I'm only a Reply away. Have a beautiful day!