BettyJaneB
QuickBooks Team

Account management

Thanks for keeping me updated about this, @TJAsphalt.

 

 I like to ensure you'll be able to set an email schedule in QBO. To help you achieve this goal, I recommend contacting our Customer Care Team. They can run a remote viewing session to conduct an investigation and verify why the Set email schedule option isn't visible on your end.

 

To reach them:

  1. Click on Help at the top menu bar.
  2. Hit on the Contact Us button.
  3. Enter a brief description of the issue in the What can we help you with? box.
  4. Press on Let's talk.
  5. Select on Get a callback.
  6. Key in your contact details, then tap on Confirm my call.

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Here are some links that you can check out about memorizing and customizing reports in QuickBooks Online for future reference:

Let me know if there's anything else that I can assist you. I'll be around for you. Have a good night!