AlexV
QuickBooks Team

Account management

Welcome back, TJAsphalt.

 

It's good that you've tried it using an incognito window. Have you tried clearing the cache? If not yet, I suggest doing these steps cause it can also result to some errors in QuickBooks Online. Aside from Chrome, you can try it via different browser. Please also make sure that it's updated.

 

Please reach out to our Customer Support Team if you're still unable to set schedule report. It's best to report so we can resolve this as soon as possible.

  1. Go to Help and click Contact us.
  2. Enter Schedule report in the question field. Click Let's talk.
  3. Choose either Start a message or Get a callback.

You can also read this guide on how to customize reports in QuickBooks Online.

 

Comment again if you have more questions I can help. I'll be glad to assist.