Jovychris_A
Moderator

Account management

Hi @billscarboro.
 

Thanks for giving us the details when you tried to access your QuickBooks Desktop. Since you've restored a company from a QBB file without a password set up, have you tried to leave it blank and log in to your desktop? I've tried it once when I launch my QBDT after a long time I wasn't able to use it, and it worked out well.
 

If the issue persists, follow the steps to use the Automated Password Reset Tool. After you reset your password, restore your backup file again.

 

Please leave a message through this thread if you need my assistance. I'm always here to help. Take care!