Hello there, @Copecountry84.
You don't need two different subscriptions to use the mobile app and the browser at the same time. Since you're having trouble logging into the program using a supported search engine, I recommend performing some basic troubleshooting steps.
Sometimes cache stored up in the system can cause the program to misbehave. Let's open a private (incognito) window and access QuickBooks from there.
Check out these keyboard shortcuts:
- Ctrl + Shift + P (Internet Explorer)
- Command + Shift + N (Safari)
- Ctrl+ Shift + N (Google Chrome)
- Ctrl + Shift + P (Mozilla Firefox)
If it works, go back to your default browser and clear cache. See Delete browser cache and temporary Internet files for more information.
Otherwise, switch to a different browser like Firefox, Internet Explorer, Google Chrome, or Safari. The one you are currently on may be having a temporary issue with QuickBooks, and using a new browser in the meantime will allow you to get back to work.
If you need assistance with anything else, mention me in the comment section. I'll be ready to pop-in and help. Have a nice day!
