I discovered today that your password requirement is not just annoying, but it is less secure.
That is right, your password requirement is making our financial system LESS secure! Let me explain...
We require our users to enter a complex password before signing onto the computer running QB. Most users have no problem remembering this one password, but after the upgrade to the recent version of QB, they now are required to remember another password. We discovered that some users cannot do this, and they are writing down both passwords. This never happened when QB didn't require a password.
Obviously, we discourage this behavior, but it's not possible to regulate social behavior with technical solutions. There is no software -- anywhere in the world -- that prevents people from writing their password on a post-it note.
I am unable to do my job and protect our company's data because of a design flaw in your software. I have informed our management of the situation, and make it clear to them that this flaw has existed for many versions, and is actively being ignored by Intuit for over a year. Luckily, QB is so popular that nearly all competing accounting software seamlessly imports the data, if it comes to that.
