Adrian_A
Moderator

Account management

Good day, Loren62.


You can delete the duplicate transactions. Then, link the other half to the correct invoices. Let me guide you how:

 

Please follow these steps to delete the transactions:

 

  1. Click the Reports menu located at the top.
  2. Select Customers & Receivables, and then select A/R Aging Detail.
  3. Double-click the negative amount.
  4. Select the duplicate transactions.
  5. Click the Delete button.
  6. Select OK in the Delete Transaction window.

 

 

 

On the other hand, here are the steps to link the invoices:

 

  1. Open the invoice, and then click Receive Payments.
  2. In the Customer Payment window, select Apply Credits.
  3. Select the available credits to be applied.
  4. Click Done.

You can check this article on how to deposit the transactions: Record and make Bank Deposits.

 

There you go. I'm always around if you need my help in depositing the transactions.