Thanks for joining this thread, TaxCatSC.
Right now, QuickBooks Desktop only supports the Magtek card reader via USB and chip card reader through mobile. Also, these hardware peripherals are only recommended to be plugged directly to a computer without the use of a USB hub or extension.
For any issues you encounter for newer card styles, it would be best to contact our QuickBooks Payments Team. One of them will be able to check your account and provide updates about the card reader.
Here's the link: Contact Payments Support.
Additionally, I encourage you to bookmark our blog to keep up with any product updates:
https://www.firmofthefuture.com/product-industry-news/product-updates/.
If there’s anything else I can help you with, click the Reply button and post a comment below. I’ll be right here to assist further. Have a good one.
