Adrian_A
Moderator

Account management

I appreciate your time coming back to the Community with additional details, mmplus.

 

I have a workaround for you. You can toggle the view icon bar. From the View menu, select Top Icon Bar. Next, click the View menu again. This time, select Hide Icon Bar.

 

If the same thing will persist, I'd suggest reaching out to our Customer Care Support team. That way, this issue will be investigated further.

 

Here's how to contact them:

  1. From the Help menu, select QuickBooks Desktop Help.
  2. Click Contact Us.
  3. Enter top search bar as your keyword.
  4. Click Continue.
  5. Select either Message an Agent or Talk to a specialist.

If you have additional details, please let me know. I'll make sure to help you.