mikey007
Level 3

Account management

Has this issue been fixed?  I just converted from Quicken for all my finances to QB for my small business.   EVERYTHING came into QB.  It seems this is not uncommon for quicken transfers!

For what I could get rid of, I did the following:

1. Went to Chart of Accounts
2. Clicked Action View Register for the personal account
3. Clicked Make inactive
4. It either worked (for some) or I got this error:

This account cannot be deleted because it is used by a recurring template or scheduled liability payment.

So, I followed another instruction in this string.

1. Click on the “Gear” Icon
2. Select Recurring Transactions
3. Chose “Scheduled” and the Template Type
At this point the instructions give a couple more steps (chose a transaction type, click edit and delete)

But, when I do the above, the Recurring Transaction screen tells me I have no recurring transactions

So I’m stuck and now have years of personal transactions I don't want in QB that I cant get rid of in QB. Has this been resolved?  Can you assist?