Account management

Hi Ealasaid,

You'll need to select the client's company from the Client drop-down menu and change their subscription level. Then, follow the steps provided by MichaelDL.

Here's a sample screenshot for reference:

Once done, I've got this article on how to add clients to wholesale billing.

If you still don't have the options, you can contact our Customer Care Team to check on this further.

Here’s how you can reach out to us:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

For other inquiries about QuickBooks Online Accountant, please let us know. Thanks.