SirFrank
Level 1

Account management

No matter how I try to set up a NEW email address when it sends me to the intuit site, it tries to use an old intuit ID from 5 years ago . It will not accept the password. So you click on FORGOT PASSWORD, it sends you to a security question page and does not accept the answer to the security question
You are virtually locked out from doing any fix
I have invoices that need to be sent out and they are backing up

Like I said .. EVERYTHING WAS WORKING UNTIL I CHANGED MY AOL PASSWORD FOR SECURITY UPDATE. now NOTHING works to fix the email send forms settings in QB

this has to be a big problem because the QB forum is inundated with how to fix this issue requet and all you guys give is this same boiler plate answer that DOES NOT WORK