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Account management
Hi @ackattack,
Thanks for joining the thread. I understand your disappointments and I want to help ensure that your concerned will be taken cared of right away. Can you please tell me what specific error message you're getting when you tried opening the program so I can provide the right information to resolve the issue?
You can also try removing the preference file and follow the steps below:
1. Quit QuickBooks if it is running
2. Press the option key down and choose Go, then the Library menu.
3. The library window opens. Double click on the Preferences folder.
4. Drag the com.intuit.quickbooks20x x list file to the trash (where xx is the year of the QuickBooks version).
5. Relaunch QuickBooks.
Let me know if you have any questions. We're always happy to assist.