Hello there, @ ian19, @ John2020.
If you’re experiencing Error 102 when connecting Handelsbanken to QBO, this is already reported to our product engineers (INV-42891). They’re all hands on deck to get the connection working back to normal.
While waiting for the permanent solution, let’s use the WebConnect feature to download transactions from your bank and then import them into QBO.
To keep you in the loop for the resolution status, I suggest contacting our QBO Care Team. This way, you can sign up for the notification list of affected users.
After adding, you’ll receive email updates once more information is available. Here’s how to reach them:
- Go to the Help menu in the upper right hand to open the Search window.
- From there, scroll down to click the Contact us link.
- Type the issue or topic in the search field and then hit the Let’s talk button.
- Select how you want to contact our support team: Start a chat or Call us.
We send out newsletters each month to keep our customers updated with what’s new about the application. You can visit the QuickBooks Blog to subscribe.
Let me also share this article containing tips in forming connections and keeping your bank feeds organized: Working in QuickBooks Online’s Bank Feeds Connections.
Reach out to me if you have questions about QBO. Please know I’m here to answer them for you.
