IntuitLily
Moderator

Account Management

Hello there, @John2020.

 

The banking error you're receiving is usually resolved within 24 hours. Your financial institution's website may be having a technical or service issue at the moment. 

 

Let's attempt to update this manually in QuickBooks. Just go to the Banking page and click the Update button. Try this again if you still can't connect. If the issue persists, please confirm if there are any maintenance updates by logging in to your bank account outside QBO.

 

If there aren't any updates, you can upload your transactions instead via WebConnect. You can click this link for more information: Manually upload transactions into QuickBooks Online.

 

I'd also recommend contacting our QBO Support so they can investigate this issue further.

 

Let me know if you need anything else. I'm here to help. Have a nice day!