ian19
Level 3

Account Management

I have also been unable to connect to Handelsbanken since early December...

Any contact with QB has just been along the lines of "upload a csv file" over and over again...

I have also had several "Resolved!" emails - no , it was not resolved at all!!

It cannot take EIGHT weeks to resolve a problem of a changed bank URL... ??

As one of the other posters remarked, he being a programmer, these things should take hours, not days, weeks or months.

I wonder what is really going on here....? Clearly, very little it seems...!!

I too am looking at XERO as I need daily connection with the bank....

I think if QB doesn't pull its finger out, it is going to lose a lot of customers....