Hi,
I have the same issue - but bizarrely I got he feed to update on the 8 Jan but not since. I have reported the concern via the route mentioned, the call back feature was easy to use.
Just remember the when the feed is back up to exclude the dates you have done CSV file imports for or you will end up with duplicate transactions in Quickbooks : one from the CSV file upload and another from the bank upload.
Fingers crossed it gets fixed soon.
