MarkAngeloG
QuickBooks Team

Account Management

Hello there, Francesca.

 

I understand the importance of keeping your QuickBooks Online app signed in for three hours. Rest assured I'm here to guide you to the best help available. I recommend contacting QuickBooks Online support so they can help you create an investigation for this issue.

 

 Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Online product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

Furthermore, you can learn how to update or change your Intuit Account sign-in information to keep your account safe.

 

Feel free to leave a reply if you need further assistance in managing your QuickBooks Online login. We're always here to help.