Hi there, @paintpal2000.
I appreciate the detailed description and the troubleshooting steps you've tried so far.
A more thorough review is necessary to identify why the customer's name and business are not showing on your invoices. I suggest connecting with our Live Support team, as they can investigate your concern in detail and provide tailored guidance.
Here’s how:
- Sign in to QuickBooks Online.
- Click (?) Help in the upper right corner.
- Go to the Search tab.
- Select Contact us.
Please review our support hours to find available times and get help as soon as possible.
Don't hesitate to leave a reply below if you have further questions about invoices in QBO.
