ppadbury
Level 1

Account Management

I am surprised and disappointed at the dishonesty of your staff and your advertising.

The steff told me the problem was I did not have the correct bank info and password! The real problem is for almost a year your system has not worked with the two-step verification required by a growing number of banks. the trusth is buried on your website in this post: https://quickbooks.intuit.com/learn-support/en-ca/account-management/every-time-i-turn-on-the-bank-t...

 

Why wasn't I told this by your staff before I spent almost a day trying to figure it out!

More to the point the information on your website is fraudulant. You say it automatically collects bank info. Currently it does not! Please say that on the site! It is hard to trust a company that is knowingly dishonest!