Midi
Level 1

Account Management

I just had this happen after a Microsoft Windows update deleted the "QB Working Files" folder I had created as a sub-folder in my Documents folder.  It had all my own business and my client's Desktop Company files in it. I had current backups of all the QB Company files on removable media, but not the "Attachments" folders.  I am now stuck going back and manually re-attaching every document for 8 different Company files. With tech as advanced as it is today, this critical folder not being included in the encoded backup sequence in QB Desktop is beyond my comprehension.  At the very least, for the price increases we're absorbing, I would think the backup protocol could include a pop-up reminding us to back up the Attachments folder as well.