Hi yanni@kdbuilding,
You can absolutely reactivate your QuickBooks Online account to reset the date of cancellation. We understand the importance of having access to your data and that's why we provide a one year window. This provides the option to continue working on your business if you've taken a break, or have other circumstances beyond your control, without having to purchase a new account and start at the beginning. This way you can simply pick up where you left off.
Follow these steps to take a look at what you can export, (you don't need to re-subscribe to complete these steps);
1. Log into your QuickBooks Online account
2. Open your Settings ⚙ in the top right
3. Click on Export data
4. Turn on the toggle switch for the Reports
5. Hit Export to Excel
6. Open the file from the bottom of your screen to review the data
7. Click on the Lists tab and follow steps 2-6
Here's how you can export your sales receipts;
1. Open +New from the left menu
2. Select Sales receipt
3. Click on the history icon in the top left (looks like a clock)
4. Scroll down to View more
5. Click on the Export to Excel icon above the Amount column
6. Open the file from the bottom of your screen to review the data.
If at any time, you feel you'd be more comfortable having us assist you through the processes, please don't hesitate to contact us. Your success is our number one goal and we'd love to help!
