Hi there Giselle Doucet,
It's vital that your records are kept up to date so all information can be found. QuickBooks Desktop is a great tool able to keep track of transactions you make in order for you to be able to see your business's finances. I can point you in the right direction for assistance with QuickBooks Desktop and attachments.
For help with attachments not working, I recommend reaching out to the QuickBooks Desktop support team. They'll be able to provide some troubleshooting steps in order to get your attachments working as well as notify our engineers if necessary. You can reach out to them using the methods outlined in the QuickBooks Desktop support policies.
if you have any other questions, feel free to reach out here.
