orthodoxtoys
Level 1

Account Management

I am not able to connect to RBC bank. 

I read the article that explains that Quick Books Online is not very secure platform and does not support two-step verification that Banks recommend to use. 

I have disabled two-step verification, but still I am not able to connect. 

RBC bank requires to answer secure question.

Quick Books shows this question and I am answering it correctly.

However, I am still getting error: "That's not the answer on record".

It seems that Quick Books does not submit the answer correctly to RBC. 

This looks like a bug.

Can you test and help me to connect my RBC Bank account to my QBO subscription ?