I understand your frustration with changing the sales receipt style in QuickBooks and the inconsistency you're experiencing, @Vinpaunan.
I know it can be disappointing when software doesn't behave as expected, especially when it impacts your business operations. Let me share insights into this matter.
It's possible that the template wasn't set up as the default when you changed the invoice style, which is why every time you create a new one, it uses the old template. That said, let's ensure to make the template you customize is the default.
Regarding changes in the mobile interface of QuickBooks for issuing invoices, software companies often make updates to improve user experience or add new features. While changes can be disruptive, the intention is usually to enhance the product. If you're finding the new interface challenging, you may consider expressing your concerns about the changes and suggesting improvements.
I'm also adding the following resources to help manage and personalise your sales receipts and invoices in QBO:
Feel at ease to tag my name if you have further concerns with customizing your sales receipt and invoice. I'm here to support you and am dedicated to ensuring your QuickBooks experience meets your expectations.
