- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
About QB Community
I can see the urgency of getting this resolved, @Wilbur79.
I checked the investigation about the Group tax rate issue, and our engineering team are still actively working to resolve the problem you're experiencing. I know it's been a while, but I assure you, we are doing our best to get you back on track in no time.
For now, you may want to contact our Customer Care Team to receive updates. To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.
For future reference, you may want to check out these articles to know more about filing sales tax returns and recording tax payments in QBO:
- File your sales tax return and record tax payments in QuickBooks Online
- Use reports to see your sales and inventory status
Thank you for your patience and understanding while we look into this further. If you have any further concerns, feel free to reach back out. Have a great day.