Hello,
I have tried various times to get help by email. After my initial request for assistance via the Help contact form, I do get a response by email (approx 24 hours later) from QB asking how they can help. I respond but my messages are not being received by QB because they next day I get another email saying that since i have not responded my case will be closed. I have now wasted 5 days trying to get help in this manner. I need another option to contact QB. When i call the [removed] that Sales Department gave me, the message says i must use the email method that is not only extremely slow but no working at for me.
Please help. We have just moved to QB and would like to stay but if I can't get basic assistance I will have to cancel this subscription.
Looking forward to another form of contact.
Best regards,
ibd
