The Dashboard doesn't actually work. Worse still, it is impossible to get any resolution to issues. 4 weeks ago, I raised the issue of banking malfunctioning with my Quickbooks Online account. Since that time, I have had a rubbish response from the Quickbooks Support Team. I have decided to now crowd source possible solutions here and on my social media accounts.
The banking issues have been ongoing for over a month. None of the issues I have raised have ever been fixed. Worse still, the Quickbooks team refuses to let me know what is happening. I can only assume they have decided they cannot or will not fix the issues.
I'm keen to hear from business owners who experienced similar issues, to hear what advice and solutions you have found, and which alternative software you have moved to.
